Subsidised Transport
Please note that your account is not covered by MEDICARE.
Pensioners/Veterans' Affairs/Health Care Card Holders
If you held one of these cards at the time of ambulance transport you are entitled to transport services free of charge. If entitled, please complete your details within the Pension/Veterans’ Affairs/Health Care Card section on the back of your invoice and return it to the Service immediately. Please have your card details ready if you call. Do not pay this account.
Private Health Fund Membership/State Ambulance Insurance Plan
An ambulance levy is included in your basic hospital coverage with a registered health fund. If you have basic hospital or 'ambulance only' insurance with a health fund please contact them for advice on how to pay this account. Do not pay this account before contacting your health fund.
If you contribute to the State Ambulance Insurance Plan please complete your details within the Private Health Fund/State Ambulance Plan section on the back of your invoice and forward the whole invoice to your fund immediately for processing. Do not pay this account.
NSW Pensioner Residents Only
The NSW Government has made special arrangements for payment of accounts related to the provision of ambulance services by the Queensland or South Australian Ambulance Services. NSW pensioners who have received an invoice from the Queensland Ambulance Service or the South Australian Ambulance Service can arrange payment or claim reimbursement for emergency services using the claim form provided.
Interstate Visitors
South Australian Residents Only - Phone (08) 8274 0432 or (08) 8274 0440 regarding this account. Queensland Residents Only - Phone 1300 369 003.
All other States (not SA or Qld) - Please complete your details within the Interstate Ambulance Coverage section on the back of your invoice and send it to your State’s ambulance service.
Workers' Compensation/Third Party Insurance
If this invoice relates to a workplace injury or motor vehicle accident please complete your details within the Workers’ Compensation/Third Party Insurance section of your invoice and return the bottom portion to the Service immediately. Send the top portion of your invoice to the insurance company or your employer. Do not pay this account.
School/Group Contributions
(Please note - the school scheme only covers school pupils)
All school/group subscribers will be afforded free transport only if no other form of coverage (pension/health fund) is available to the injured person.
If this invoice is covered by a school/group contribution, contact the secretary of the school/group who will provide the contributor number. Enter this number within the School/Group Contribution section of your invoice and return to the Service. Do not pay this account.
Medicare does not cover the cost of the provision of ambulance services. However, some ambulance services are provided free of charge to people who fall into the following categories listed on this page, provided, at the time of receiving ambulance services, they were in receipt of a benefit entitlement.